GENERAL INFORMATION
Your personal data provided with the order is stored securely and never shared with third parties, except when necessary for order fulfillment or as required by the laws of the Republic of Lithuania.
I. GENERAL PROVISIONS
1.1. These rules regulate the use of the website www.riptona.lt and the services provided on it.
1.2. Website operator: Riptona, UAB, company code 306700418, address: Europos pr. 122, LT-46351 Kaunas, Lithuania.
1.3. By using the website, you confirm that you have read, understood, and agree to comply with these rules.
II. SERVICE PROVISION
2.1. Riptona, UAB offers project planning and related services.2.2. Services are provided only upon receiving the client's advance order and after terms have been agreed upon in writing or via email.
2.3. The scope, duration, price, and technical aspects of each project are individually agreed upon with the client and formalized in a contract.
2.4. Services commence only after the invoice has been issued and paid. Invoices are sent by email.
2.5. The client undertakes to provide all information necessary for the quality execution of the services.
Service delivery procedure
Engineering construction consultations and solutions are provided in stages to ensure maximum efficiency and adaptability to the specific project:
Initial Consultation:
The client contacts specialists and provides basic information about the project — the nature of the object, its stage, and specific requirements. A preliminary analysis is conducted, and possible technical and design directions are evaluated.
Assessment of Technical Requirements:
Engineers assess the project’s complexity, technical solutions, and potential challenges, providing recommendations for economically viable and technologically appropriate solutions.
Preparation of Individual Solutions:
Specific technical proposals and optimized design and construction solutions are developed, taking into account the client’s goals, budget, and applicable legal regulations.
Preparation and Submission of Documentation:
The client is provided with all necessary technical documentation — conclusions, drawings, and recommendations for project implementation.
Ongoing Consulting Support:
Continuous engineering assistance is provided as needed throughout the construction process — from design to project handover.
IV. BUYER'S RIGHTS AND OBLIGATIONS
4.1. The Buyer has the right to:
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Receive high-quality services as specified in the agreement.
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Receive information about the progress, deadlines, and pricing of the services.
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Cancel the services in accordance with the procedure established in the agreement.
4.2. The Buyer undertakes to:
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Provide all necessary information required for the provision of services in a timely manner.
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Pay the issued invoices on time.
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Cooperate and provide the necessary support during the service delivery process.
V. SELLER'S RIGHTS AND OBLIGATIONS
5.1. The Seller (Riptona, UAB) has the right to:
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Receive all information necessary for the provision of services.
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Receive payment on time as specified in the agreement or invoice.
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Refuse to provide services if the Buyer fails to comply with the terms of the agreement or does not provide the required information.
5.2. The Seller undertakes to:
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Provide the services in accordance with the agreed conditions, deadlines, and scope.
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Ensure the quality and lawful execution of the services.
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Inform the Buyer about any significant changes or disruptions in the provision of services.
VI. INTELLECTUAL PROPERTY
6.1. All rights to the content of the www.riptona.lt website belong to Riptona, UAB or its partners.
6.2. It is prohibited to copy, distribute, modify, or otherwise use the information on the website without written permission.
VII. PRIVACY POLICY
7.1. The client's personal data is processed according to the Privacy Policy.
7.2. Personal data is used solely for the purpose of providing services and is not disclosed to third parties without consent, except as required by law.
VIII. LIABILITY
8.1. Riptona, UAB is not responsible for any losses incurred due to inaccurate or incomplete information provided by the client.
8.2. The website may contain links to third-party websites – Riptona, UAB is not responsible for their content or services.
IX. FINAL PROVISIONS
9.1. Riptona, UAB reserves the right to change these rules at any time.
9.2. The updated rules come into effect on the day they are published on the website.
9.3. These rules are governed by the laws of the Republic of Lithuania.
Updated: 2025-06-06
